About Libra Insurance Brokers
At Libra Insurance Brokers, excellence is not just a goal; it’s our philosophy.
The Libra team is there to assist you whenever you need us.
We specialize in finding the most suitable insurance solutions for our UK and international clients, both individuals and businesses. Our goal is to ensure that individuals, families, and company personnel at all levels have the right insurance coverage in place for any unforeseen emergencies.
Our aim is to enable you, your families and your business to be able to continue life with minimum financial hardship in the event of a significant adverse life event.
We only work with highly-rated insurers and business partners, to find the most appropriate products – all at no cost to you, the client.
Achieving true global reach
In the last few years, local insurance regulators have become more protectionist, making local licensing demands on external insurance providers and distributors.
We work for you, not the insurer.
Through our parent company, Nicos Rossos Insurance Brokers as well as through local partners in many markets, we are able to service clients in multiple jurisdictions, including EEA countries, countries in Africa and Asia, India, and others.
We capitalise on our experience, knowledge and industry connections and use our combined synergy to serve our customers better, offering a more comprehensive range of insurance solutions across multiple territories.
Our mission statement
Using a service-lead customer-centric model, our mission is to provide high-quality health insurance and personal protection policies globally. We are committed to delivering excellent customer service, tailored solutions and comprehensive coverage for individuals, families, and businesses.
We strive to build long-term relationships with our clients based on trust, transparency, and professionalism. Our goal is to always exceed the expectations of existing and prospective clients.
Our Four Step Process
The way we work at Libra is a four-step process:
Consult
- One of our qualified advisers has an initial meeting with you
- You can ask any questions
- We find out about you and your needs/wishes
- We discuss the options available to you
Review and Recommend
- We gather information about any existing arrangements and personal circumstances
- We research suitable solutions to meet your needs and requirements
- We prepare a report of recommendations
Implement
- We guide you through the application process
- We handle all policy administration on your behalf
- We update you whenever required
- We ensure your policy documents are issued to you
Support
- We hold structured reviews to give you peace of mind
- We assist with any policy amendments
- We give customers our ongoing support
Code of Ethics
We encourage the highest possible ethical standards at Libra. We hold regular ‘best practise’ meetings to ensure everybody at our firm understands the importance of adhering to these.
As members of the Chartered Insurance Institute (CII) we have subscribed to their code of ethics. We believe that aligning our processes and procedures to their code ensures that the work we undertake for you is of the highest possible standard.